Shipping policy

Shipping Policy

All orders are processed and fulfilled through our print-on-demand drop-shipping partner, Printful, under our trade brand name, ZaadaTees (a division of Goodlordess).  Below are the terms and conditions that constitute our Shipping Policy.

1. Fulfillment & Production Time

  • Made to Order: Because our apparel items feature unique original artwork, each product is printed only after an order is placed.

  • Processing Window: Please allow 2 to 5 business days for custom production, printing, and quality check packaging before your items are handed over to the shipping carrier.

  • Tracking Notification: You will receive an automated email containing full tracking details the moment Printful dispatches your package from their fulfillment facility.

2. Shipping Delivery Estimates

We ship to residential addresses, commercial addresses, and P.O. Boxes across the United States. To celebrate our grand opening launch standard domestic shipping costs are 100% FREE on all orders with no minimum purchase required.

  • Standard Shipping: Once fulfillment is complete, shipping transit typically takes 3 to 5 business days to arrive at your door.

  • Splitting Packages: If you order multiple distinct item types (such as a t-shirt and a mug), Printful may ship them separately to prevent transit damage or speed up delivery. You will not be charged extra shipping for split packages.

3. Delivery Failures & Address Accuracy

  • Please double-check your shipping address carefully before finalizing your payment.

  • We cannot adjust or reroute shipping labels once Printful has begun the printing process.

  • ZaadaTees and Printful are not legally responsible for lost packages or delivery failures caused by incorrect or incomplete addresses provided during checkout.

4. Lost Packages or Transit Damages

  • Damaged Items: If your order arrives physically damaged or has printing defects, do not throw away the packaging. Take a photo of the defect and email it directly to cheryl@zaadatees.com within 14 days of delivery. We will gladly submit a claim to Printful to send you a brand-new replacement at zero cost.

  • Lost in Transit: If your package is significantly past its estimated delivery window and you suspect it is lost, contact us at cheryl@zaadatees.com within 14 days of the estimated delivery date so we can investigate and arrange a solution.